Meetings and Conference Tariff

On behalf of TSA, I would like to thank you and the rest of the team at the Lodge for the excellent wine reception and splendid conference dinner you provided for us on 6th.  The occasion really was exceptional; many of the delegates were bowled over by the location too, with its unparalleled view of the cathedral.  All of your hard work over the months, and your patience as we put the event together were and are much appreciated. Gaynor (July 2022)

Thank you very much for helping to make our event such a success. I have never run such a complex event or one over so many days, and there was a lot to be nervous about. Canterbury Cathedral Lodge is a great venue, nothing can beat drinks on a warm summers evening in such a beautiful and historic setting! But it was the team who made all the difference. Everything was possible… Ice creams came unbidden (a highlight for one of our delegates from Mexico). The Clagett Auditorium was constantly ‘refreshed’. We needed the room rearranged twice, no problem. And I believe it was the night porter, James, who filled the green ‘squirty’ bottles I bought to help cool people down. Everyone was kind, smiley and genuinely interested in helping to make our event a success. From all of us – a big thank you! I especially want to thank Poppy, Danielle, Ellie and Torrin who went above and beyond in their support of our event. The reception team were very helpful too. I’m sure there are more to thank who work behind the scenes and I would be grateful if you will thank them too. And finally, thanks to you Sandra for dealing with all the variations to the contract in such a professional and cheerful manner. Jenny (July 2022)

I would just like to say a very big Thank You for all your help in making our weekend so very successful, all our Livery members and quests enjoyed it so much. Poppy, Peter and a really great team looked after us so well; the food was excellent from Supper on Friday, Breakfasts and the formal dinner on Saturday everyone said they could not find a fault. One of our members said to me that he had been in hotels all over the world and this is the first time he had been in one that got everything right. So thank you all for making the weekend just great. With Best Wishes. Rosemary

It is only right that I let you know how fantastic your team were during our conference last week. We had delegates from all over the world with many varying and complex technological, food, seating and travelling needs. Your team met all these challenges and were a big part in the success of our conference. The delegates loved the space, as we knew they would, and felt well looked after. It is always unfair to mention names but Danielle’s attention to detail, kindness and ability to consistently predict many of our needs, even before we realised, was very much appreciated. She is a wonderful asset to the Cathedral Lodge. I t was joy to work with your team. Very Best Wishes Alan  Conference February 2020  

I recently arranged a 2 day conference attended by 50 delegates from UK, France, Belgium, Netherlands, Ireland and Italy.  Everyone was impressed by the excellent conference facilities offered at the Clagett Auditorium and the level of service & professionalism given by the CCL staff.  The catering provided throughout the 2 days was superb; from the warm Danish pastries with coffee on arrival, the tasty ‘chef’s choice’ lunch to the delicious & varied hot buffet evening meal.  A private guided tour of the Cathedral was included with our meeting package which was incredibly well received by our guests and we would like to thank the volunteer guides who came in especially for our group.  This conference was attended by scientists, academics, regulators and industry representatives, many of whom regularly attend such events so their very positive feedback on all aspects of this event was very welcome.  

We recently organised a 2 day European conference for Canterbury Christ Church University. We liaised with Tania Allin who was very prompt in her response to our initial enquiries. Tania was extremely helpful, pleasant and patient and was able to deal with a few last minute changes we had with ease. We felt very confident with her organisational skills. On the day everything ran very smoothly, we arrived early and signage, room layout, stationery, tea/coffee tables were all set out as arranged. Several people were on hand to help us. The food and beverage quality was excellent and we were very happy with the selection. Food allergies were catered for without an issue and were creative and delicious. The meeting room was beautiful, bright and airy. A lot of colleagues stayed at the lodge overnight as well and everyone was extremely complimentary about the stunning venue. Thankyou so much to Tania and the teams who helped us over the 2 days to provide a productive and successful conference in wonderful surroundings. Kind Regards Sarah  

“Goodenough College hosted an Academic Conference at Canterbury Cathedral Lodge and were very happy with the service provided. All the staff were professional, friendly and helpful, our delegates found the rooms beautifully designed, clean and spacious. The catering and seminar rooms were also top standard! Would recommend.”  

I just wanted to say a big thank you for looking after my team for our conference earlier this week. I cannot fault your facility and team; the accommodation was first class along with the food and meeting room. I would recommend your venue to anyone as its location, acclamation, team and food were excellent. I would not hesitate to recommend you and would use you again. Best Regards Mark

From my initial enquiry right through to the final confirmation and all of the changes & queries in between, Catherine was highly professional and a pleasure to liaise with. The meeting room itself was spacious with all the necessary facilities plus beautiful views of the Cathedral & grounds, which all make for an ideal meeting venue and the overnight accommodation in the Lodge is just lovely. The food & beverages were of a very high standard; excellent breakfast choices, meeting refreshments were regularly replenished and our 3 course evening meal was superb. The level of customer service offered throughout our event was outstanding; from the welcoming staff on reception to the discreet yet attentive hospitality staff everyone was incredibly friendly and helpful. Thank you for an excellent experience. Kind Regards Katie  

Hello Just to say thank you for making all the arrangements for Saturday’s AGM run so smoothly.  It was a great success and the Deputy Lieutenants thoroughly enjoyed the meeting. The food was delicious and the staff, as always, were exceptional and looked after us beautifully. Could I ask that you pass on a special thank you to Pete please.  He was just brilliant and could not have done more for us.  He had everything set up and running when I arrived, and that was just after 9am.  He did an amazing job and we couldn’t have done it without his support.  Therefore, please do say THANK YOU to Pete from me and the Lieutenancy – he was utterly superb. With kindest regards Jo  

The Lodge is set against the beautiful backdrop of the Cathedral, in a central location of Canterbury.  I have now organised two events at the Lodge this year; a retirement dinner and a conference day.   Each has been handled expertly by Catherine with minimal organisation required on my part.  Any problems were resolved swiftly without fuss and with a smile.  In particular, the attention to detail is second to none. The retirement dinner was a resounding success; all who attended were extremely complimentary about the beautiful gardens where we had drinks, the attentive staff and the excellent food.  It was the perfect way to celebrate the career of a man who had dedicated his life to his work. As for the conference day, one delegate commented on the "excellent facilities for disabled attendees" and another commented that the staff were "helpful and polite".  The day went without a technical hitch and that was one less thing to worry about. Overall, a brilliant venue to host a variety of events and certainly one that I would use again in future. Rachel   

Dear Catherine, We had a great time at the Cathedral Lodge last Sunday. The organisation was impeccable. The staff was very helpful and friendly. The food was delicious and the wine was good, even though we had chosen the basic house wine. The venue is perfect, especially with children and of course the nice weather helped make it complete. My husband will certainly keep a very good souvenir of his 70th birthday party. We have been coming to the Cathedral Lodge for many years on short visits to Canterbury but this was the first time we hosted a party there. All our friends and family were impressed and I am sure that if one of us wish to organise something similar we will come back to the Lodge. I would like to thank you for organising it and for making everything run so smoothly. Best regards Joëlle

We would like to thank you for the wonderful event we had last week in the Cathedral Lodge. We had nothing but positive reactions from our delegates regarding the venue, the location, the catering and the service. For us, as organisers, it was a true delight to cooperate with you and the staff on the day itself. Please extend our gratitude to Yuri, Poppi and the rest of the crew for their fast and effective responses to all of our requests. We are very happy customers and will recommend your venue to whomever interested in organizing an event at the other side of the channel. If we could, we would take the Lodge including the staff with us to our next edition. All the best, Hakim & Anke

“Just wanted to let you know that our trainer for the 1st event at your venue was really impressed by your premises and the service received and has requested that future training events in Canterbury, should be whenever possible at the Cathedral Lodge” Raquel at the Alzheimer’s Society